FAQ

Frequently Asked Questions

Where is Jonine's Corner based?

We're based in the United States. All orders are processed and shipped from our US fulfillment partners.

How long does shipping take?

Orders are processed within 24–72 hours. Delivery times vary by location, but most US orders arrive within 7–14 business days. You'll receive a tracking number once your order ships.

How do I track my order?

Visit our Track Your Order page and enter your tracking number to get real-time updates.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in original condition. Custom products, sale items, and personal care items are non-returnable. See our full Refund Policy for details.

How do I start a return or exchange?

Email us at hello@joninescorner.com with your order number and reason for return. We'll guide you through the process.

Do you offer exchanges?

Yes! If you'd like a different item, contact us and we'll do our best to accommodate your request.

Is my payment information secure?

Absolutely. Our store uses SSL encryption and all payments are processed through Shopify's secure checkout. We never store your payment details.

Who do I contact for help?

Reach us anytime at hello@joninescorner.com. We aim to respond within 1–2 business days.

Curated with Care

Jonine's Corner was born from a simple belief — that your home should feel like a sanctuary. Every piece in our collection is chosen with intention, warmth, and an eye for the details that make everyday living feel a little more beautiful. Whether you're refreshing a single room or reimagining your whole space, we're here to help you create a home that truly feels like you.

Shop the Collection